Welcome to the SyncSkill FAQ section. Here you’ll find answers to common questions about our courses, platform, payments, and policies. If you can’t find your question here, please contact us at harshavardhanjw@gmail.com or call +91 77991 81716.
We provide a variety of learning options, including pre-recorded video courses, live interactive classes, certification programs, and peer-to-peer teaching sessions focused primarily on engineering and technical subjects.
Yes. Pre-recorded courses are available on-demand 24/7 once purchased or enrolled. Live classes are scheduled as per the instructor’s timetable, and recordings may be available afterwards.
Yes. Verified instructors can upload course content, including videos, PDFs, and assignments, subject to our content guidelines and quality standards.
SyncSkill certifications verify completion of courses and skills acquired. Recognition depends on individual employers or educational institutions; SyncSkill does not guarantee acceptance by third parties.
You can register by providing your email address and creating a password, or by using supported third-party authentication services if available.
Use the “Forgot Password” link on the login page to reset your password via your registered email.
No. Accounts are for individual use only. Sharing login credentials violates our Terms and may result in suspension.
We accept payments via Razorpay, including credit/debit cards, UPI, and net banking.
No. All payments are final. Please review course details carefully before purchasing. This policy is in place due to the nature of digital content delivery.
If your payment is unsuccessful, please retry or contact Razorpay customer support for assistance.
Download permissions depend on the instructor and course. Some materials may be downloadable, while others are streaming-only.
No. All content is protected by copyright. Unauthorized commercial use, reproduction, or distribution is strictly prohibited.
Yes. SyncSkill encourages respectful and constructive feedback. Any content violating our Code of Conduct or containing abusive language will be removed.
Violations may result in content removal, account suspension, or permanent ban, depending on the severity.
Please contact SyncSkill support via email or phone with detailed information about the issue. We aim to resolve problems promptly.
Your data is handled in accordance with our Privacy Policy, ensuring confidentiality, security, and compliance with Indian IT laws.
We do not sell or share your personal data with third parties except as necessary for payment processing (e.g., Razorpay) or as required by law.
You can reach our support team at harshavardhanjw@gmail.com or call +91 77991 81716 during business hours.
If you have additional questions, please reach out to our support team:
Email: harshavardhanjw@gmail.com
Phone: +91 77991 81716