Privacy Policy

SyncSkill Privacy Policy

Effective Date: May 27, 2025
SyncSkill (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our platform (the “Service”). By accessing or using SyncSkill, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services and enhance your learning experience. The types of information we collect include:

  • Personal Information You Provide:
    • Name, email address, phone number, postal address
    • Account registration details, login credentials
    • Payment information (processed securely by Razorpay)
    • User-generated content such as course reviews, comments, uploaded materials (instructors)
  • Automatically Collected Information:
    • IP address, device information, browser type, operating system
    • Usage data such as pages visited, time spent, clicks, and interactions
    • Cookies and similar tracking technologies (see Cookie Policy below)

2. How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain the Service
  • Process payments securely through Razorpay
  • Personalize your learning experience and recommend courses
  • Communicate updates, offers, and service announcements
  • Respond to inquiries and provide customer support
  • Enforce our Terms of Service and prevent fraudulent or illegal activities
  • Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Payment Processors: Razorpay, strictly for payment transactions and fraud prevention
  • Service Providers: Vendors who assist us in operating the platform, subject to confidentiality agreements
  • Legal Authorities: When required by law, regulation, or legal process
  • Business Transfers: In the event of a merger, acquisition, or asset sale

4. Data Security

SyncSkill implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. You acknowledge and accept this risk when using our services.

5. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data, subject to legal and operational requirements
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on your consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at harshavardhanjw@gmail.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. By using SyncSkill, you consent to our use of cookies as described in our Cookie Policy (to be developed).

8. Children’s Privacy

SyncSkill is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Your continued use of SyncSkill after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

SyncSkill
Email: harshavardhanjw@gmail.com
Phone: +91 77991 81716

Our Commitment to Privacy

  • Secure handling of personal data
  • Compliance with Indian IT laws
  • Transparent data usage policies
  • User rights to access and control data